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IT Systems Administrator - Tier 2 & 3

CoreTech Omaha, NE

Job Description

Are you technically talented and relish putting solutions and equipment to work for business owners and their staff? Are you motivated to learn new technology and practically apply it in a business setting?


If so, we welcome the opportunity to meet and talk to you about joining our technical team. Yes, team! Joining CoreTech’s ( firm means you will work with other team-oriented IT staff focused on meeting clients’ needs while enjoying a work-life balance. There are also opportunities to demonstrate your leadership skills and advance within our firm—just ask us about it!


In addition to comprehensive benefits, you will enjoy an atmosphere that taps your skills, as well as gives you the opportunity to advance your skills through new projects and training.


Your key responsibilities include:


End User Problem Solving: Using your knowledge of hardware (including, PC’s, thin tlients, servers, networking hardware, & printers) and operating systems (MS Windows & Server) you will assist our end users with daily issues, as well as updating client documentation, and executing project plans for PC deployments and other hardware.  


Diagnosing & Troubleshooting: Based on your in-depth knowledge, diagnostic tools, current processes, and client documentation, you will diagnose and troubleshoot daily and reoccurring problems to satisfy client goals. You will update processes and document time in service tickets throughout the day.  


Communication with Stakeholders: Your ability to describe technical information in easy-to-understand terms will benefit your relationships with clients and internally with your team as well. In addition, your ability to build rapport, listen and ask questions contributes to customer satisfaction at all levels. The ability to organize your thoughts in written and verbal form is key to communicating with all stakeholders including, clients, staff, management, project teams and vendors.


A college diploma or university degree in the field of computer science and/or 3 to 7 years equivalent work experience. Certifications not required but highly desirable.


We look forward to meeting you and compensating you for your talents.


Not living in the area? We also provide relocation assistance within the U.S.


CoreTech does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Details

Date Posted September 26, 2019
Date Closes December 11, 2019
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
SOC Category 15-1071.00 Network and Computer Systems Administrators
Zipcode 68127

This job requires the following skills

  • Microsoft Office
  • Documentation Management
  • Microsoft Windows Server
  • Customer Service / Troubleshooting
  • Excellent Communication

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