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Client Support Representative - Lincoln NE Customer Service #Jobs

Tabs3 Lincoln, NE
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Tabs3 (Software Technology, LLC) has been a leader in the legal software industry for over 40 years. We make billing and practice management software to help attorneys run their business, and 9 out of 10 attorneys recommend Tabs3. We offer a healthy work-life balance while maintaining a casual atmosphere. 

What we provide:

  • Excellent Hours. Work Monday through Friday, no evenings or weekends!
  • Additional Earning Potential. Earn up to an additional $2,000 in your first year!
  • Opportunity to Invest in Your Future. We offer a 401K match.
  • Casual Environment. Be comfortable in our casual dress environment.
  • Paid Time Off. Enjoy paid time off and paid holidays.
  • Great Coverage. Take advantage of health, dental, and vision policies.
  • Peace of Mind. Employer paid life and short term disability insurances.
  • A Great Team. Collaborate with smart, curious, hardworking individuals, and contribute to our 98% client satisfaction rating.
  • Career Development. Product and leadership training in addition to career growth opportunities.
  • Performance Compensation. Be rewarded for your hard work with performance-based merits.
  • Terrific Food. Enjoy regular employee appreciation lunches on us.

As a support specialist, you will:

  • Provide Customer Service. Deliver outstanding technical support for our software programs to clients and business partners over the phone.
  • Identify Solutions. Troubleshoot technical questions and engage in problem resolution for our software, build your technical knowledge, and maximize client satisfaction. 
  • Make Suggestions. Obtain client feedback and provide input to improve client satisfaction.
  • Document. Maintain accurate, thorough call records in our tracking system.
  • Be Challenged. Engage in ongoing learning and grow through rewarding projects.

A great fit for this position has:

  • Post-high school education in computer, business or accounting field preferred.
  • Experience with troubleshooting computer software and/or hardware preferred.
  • Customer service experience.
  • An outgoing, positive, and team-oriented personality.
  • Comfortability with technology.
  • An eye for detail.  
  • Strong written and verbal communication skills.
  • Ability to work on-site in Lincoln, NE.


Visit www.Tabs3.com/Jobs for more information and to apply!

 

Client Support Representative - Customer Service help desk clerical support technical support 

 

Instant Answers
providedProvided by company
Full-time Employee
Date Posted May 13, 2022
Date Closes June 12, 2022
Located In Lincoln, NE
Job Type Full-time Employee
Shift Custom
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68512
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