Job Title: Family Resource Specialist I
Job Classification (Exempt or Non-exempt): Non-Exempt
Reports To: Program Supervisor
The Family Resource Specialist I will provide prenatal and parenting education and support for parents and their children (birth - 5 years) through one on one visits in the home, frequency based on assigned level.
Essential Duties and Responsibilities:
• Provide one on one visits in the home, frequency based on assigned level, using the curriculum to educate and support parents regarding prenatal education (healthy pregnancy, child birth), breastfeeding, parent/child interactions, child development, safety, sexual health/family planning and parent/child health.
• Engage in tasks necessary to the provision of direct service, including but not limited to:
• utilizing the curriculum to plan individual lessons for each family
• paperwork and digital record keeping including, documentation, assessments, monthly service plans/progress reports, transition plans, and discharge summaries completed in accordance with agency policy/procedure
• driving to and from home-based appointments and occasional client transport
• utilizing technology to conduct home visits via Zoom, Facetime, or phone as necessary and appropriate
• attending community meetings on behalf of families or the agency
• researching and knowing community resources to refer families
• responding to participant emergencies in person within appropriate time frames as outlined in NCHS HFA Policies and Procedures
• Collaborate with other agencies, service providers, and informal supports including case managers, therapists, and relatives to advocate on behalf of families.
• Responding to family referrals to conduct parent surveys as assigned within appropriate time frames as outlined in NCHS HFA Policies and Procedures.
• Initiating contact with families when assigned as Family Resource Specialist within appropriate time as outlined in NCHS HFA Policies and Procedures.
• Participate in family engagement efforts to get and keep families actively involved in the program.
• Participate in supervision sessions once a week for at least 1 ½ hours.
• Attend and participate in various HFA team, Children and Family Center building, and agency employee meetings.
• Collect statistics and implement CQI procedures as defined by program assignment
Supplemental Duties and Responsibilities:
1. Complete training necessary to perform position and necessary for professional growth such as but not limited to HFA Foundations, HFA Parent Survey, Growing Great Kids curriculum Prenatal-36 month, GGK Preschool, Mothers and Babies, Child Abuse and Neglect, and Cultural Humility.
2. Facilitate a team atmosphere by working in partnership with other agency staff and promote a positive working environment.
3. Represent the agency and programs in a positive manner to clients, community organizations and the public in general.
4. Show flexibility with work schedule (to be determined by supervisor); some evening or weekend work will be required.
5. Complete other responsibilities as assigned by supervisor.
Qualifications and Requirements:
1. Minimum education and experience:
a. High School Diploma or equivalent required.
b. Associates Degree or 3-5 years related work experience required.
c. Bachelor’s degree in Social Work or related field preferred.
2. Knowledge, skills, and abilities:
a. Strong direct service professional skills.
b. Commitment to empowering others to solve their own problems.
c. Belief in a nurturing family as the ideal environment for a person and that people have the capacity to grow and change.
d. Ability to develop respectful relationship with persons served to help them gain skills and confidence.
e. Ability to work collaboratively with coworkers and other professionals,
f. Ability to maintain a helping role, intervene appropriately to meet service goals, and set appropriate limits.
g. Experience working with families with trauma history.
h. Required knowledge and skills in the breadth of child welfare issues and services and the functioning and processes of advocating for families and children within the system.
i. The needs of neglected, abused and exploited children and adults,
j. Family functioning and experience in or familiarity with child development.
k. Skill in working with families who may not engage in services easily.
l. Ability to analyze and make recommendation regarding individual cases and individual staff issues, and (frequently simultaneously) to analyze and apply larger, systemic issues.
m. Ability to make independent decisions and act accordingly, or with minimal support from supervisor. Ability to work autonomously and make appropriate decisions in crisis situations.
n. Strong verbal, written and interpersonal communication skills;
o. Transportation and insurance that meets agency requirements;
p. Successfully complete a defensive driving course sanctioned by the National Safety Council.
q. Have no more than three points assessed against his/her Nebraska driver’s license or meet a comparable standard in the state in which she/he is licensed to drive.
r. Ability to interact with clients with sensitivity and responsiveness to cultural and socioeconomic characteristics in the service population.
s. Ability to work in adverse conditions; bugs, rodents, odors, etc.
t. Ability to read, analyze and interpret forms, documents, evaluations and procedure manuals.
u. Ability to respond to inquiries and possible complaints from clients and other providers.
v. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instruction.
3. Physical demands:
a. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee must occasionally lift and/or move up to 35 pounds.
b. Ability to work extensively with clients.
c. Corrected hearing and vision within normal range.
d. Ability to safely operate a vehicle.
4. Schedule demands (travel, adjustments to accommodate clients, weekends/evenings, etc.):
a. May be required to work on evenings and weekend as needed.
5. Site factors (work location, environment, travel, etc.):
a. Majority of work is a combination of office and home based environments. Additional work may be performed in a variety of settings to meet department needs.
Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Salary Range: $18.23 - 23.50/hour
How to Apply
Interested candidates should visit https://www.nchs.org/careers, locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration.
Please contact Esmeralda Acosta at 402-676-1997 or at 3549 Fontenelle Boulevard, Omaha NE 68104
Nebraska Children's Home Society