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Technical Consultant II (Lincoln, NE)

University of Nebraska, UNCA locationLincoln, NE
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10 positions
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Web Mktg Technology Specialist

University of Nebraska, UNCA locationLincoln, NE
10 positions
info linkReport a probelm Originally Posted : March 17, 2021 | Expires : May 13, 2021

Details

Job Type
Full-time Employee Show Shift
Custom
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
Salary
Hourly Wage, starting at $41600
Benefits
  • 401(a) Retirement Savings Plan
  • 403(b) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Vision
  • Voluntary Life Insurance
  • Credit Union
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Workout Facilities
  • Merit Increases
  • Apply Now
    Job Location
    Lincoln, NE, United States

    Description

    POSITION SUMMARY

    Assist university community and partnered areas with exemplary support through the utilization and promotion of industry standard tools. This position will participate in and organize research and testing of new technologies, documentation of processes, tracking of inventory, writing reports and will work with our stakeholders to provide hardware and software support as well as training for desktops, laptops, mobile devices, printers and classroom AV equipment. They will work closely with other specialists throughout ITS including networking, security, and endpoint management to provide industry standard best practices and to be the liaison for our partnered areas and university community by providing consultations and recommendations from the product and service catalog maintained by Information Technology Services.

     

    MINIMUM QUALIFICATIONS

    • Associate’s degree in technology or related field; equivalency considered
    • Three years of experience with desktop and/or helpdesk support; required
    • Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration, and hardware; required
    • Experience with direct customer support in face-to-face and/or remotely; required
    • Strong communication skills, both written and oral; required
    • Ability to work cooperatively and autonomously on tasks and projects; required
    • Ability to multi-task and manage competing priorities and duties; required
    • Strong organizational skills; necessary
    • Experience with technology research and development and procurement; preferred
    • Experience with managing vendor interaction; preferred

     

    APPLICATION INSTRUCTIONS

    This position has a minimum annual salary of $41,600 and works in Lincoln, NE. Please complete the standard application at  https://careers.nebraska.edu/postings/1363. Attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

    Please note: Sponsorship will not be offered for this position.

    If you should need assistance with your application, please call 402-472-3701.

    #hiring
    #informationTechnology
    #windows
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    Full-time Employee

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