Access Financial Counselor
Methodist Health System Omaha, NE
Purpose of Job
Not neccessary for the position (0%):
Occasionally Performed (1%-33%):
Frequently Performed (34%-66%):
Constantly Performed (67%-100%):
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
Explosives (pressurized gas)
Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Mechanical moving parts/vibrations
Essential Job Functions
Essential Functions I
Contacts patient with Pav Nav Estimate and collects payments upfront. Sets up appropriate pay arrangement and documents billing system.
Calls on patients scheduled within 48hrs on their procedure.
Documents the amount that will be paid.
Follows up on payment arrangement.
Will meet monthly/yearly department POS Collection Goal.
Answers patients' questions, resolves billing, refund or collection problems, collects payment on accounts, and adds correct pay arrangements.
Answers phones promptly and questions and concerns are resolved at that time. If unable to resolve over the phone, follow-up should be made promptly.
Is compliant and knowledgeable on Charity Care policy and Credit & Collection policy.
Knowledgeable on bank loan application.
Knowledgeable on cosmetic and bariatric surgery plans and prepaid OB plans.
Reviews daily mail and referrals, performs account audits, checks status of accounts on computer and determines any action to be taken within a five-day turnaround.
Documents in billing systems any action taken in handling accounts.
Uses appropriate action codes and documents daily productivity.
Reviews accounts referred by supervisor, MASH or reports, and determines appropriate action, which includes contacting patients, insurance companies, attorneys, and other providers, or other hospital staff or departments as indicated.
Completes in the time frame requested by supervisor.
Follows up in a timely manner.
Goes to patients rooms ASAP after receiving referral.
Reviews Financial Assistance Applications under $5,000.00.
Completes reviews in 5 days upon receipt.
Reviews entire account notes.
Worksheet is completed accurately.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.
| Date Posted
June 29, 2020
| Date Closes
August 28, 2020
| Located In
| SOC Category
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