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Quality/Risk Manager

Methodist Health System locationCouncil Bluffs, IA
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482 positions
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Web Mktg Technology Specialist

Methodist Health System locationCouncil Bluffs, IA
482 positions
info linkReport a probelm Originally Posted : April 19, 2021 | Expires : June 18, 2021

Details

Salary
Unspecified
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Job Location
Council bluffs, IA, United States

Description

  • Purpose of Job
    • Coordinate Risk Management and Continuous improvement initiatives for assigned locations. Partner with health system staff on global initiatives and provide data to identify trends and make improvements.
  • Job Requirements
    • Education
      • Bachelor's Degree in Business, Data Science, Nursing, Healthcare Administration, or a related field required.
      • Master's Degree in a medical field preferred.

    • Experience
      • Minimum 1-3 years of risk management or quality improvement experience required.
      • Minimum 1 year of customer resolution/customer relations experience required.
      • Experience in hospital healthcare preferred, with knowledge of healthcare analytics, mandatory reporting, patient and family experience and financial analysis.

    • License/Certifications
      • Clinical license (e.g., RN, ARNP, etc.) preferred.
      • Lean or Project Management certification preferred.
      • Certified Quality Improvement credentials preferred.

    • Skills/Knowledge/Abilities
      • Skill working with people at all levels of an organization.
      • Skill managing projects and work priorities.
      • Skill using process improvement methodologies.
      • Skill with written and verbal communication.
      • Skill providing customer service.
      • Knowledge of medical risk analysis.
      • Knowledge of data analysis and data management.
      • Knowledge of medical terminology.
      • Ability to use data to identify trends and other indicators.
      • Ability to use Microsoft Office suite.
      • Ability to create and present reports to various audiences.
      • Ability to work in a collaborative environment, with flexibility to meet changing demands.
  • Physical Requirements
    • Weight Demands
      • Light Work - Exerting up to 20 pounds of force.

    • Physical Activity
      • Not necessary for the position (0%):
        • Climbing
        • Crawling
        • Kneeling
      • Occasionally Performed (1%-33%):
        • Balancing
        • Carrying
        • Crouching
        • Distinguish colors
        • Grasping
        • Lifting
        • Standing
        • Stooping/bending
        • Twisting
        • Walking
      • Frequently Performed (34%-66%):
        • Fingering/Touching
        • Keyboarding/typing
        • Pulling/Pushing
        • Reaching
        • Repetitive Motions
        • Sitting
        • Speaking/talking
      • Constantly Performed (67%-100%):
        • Hearing
        • Seeing/Visual

    • Job Hazards
      • Not Related:
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
        • Mechanical moving parts/vibrations
  • Essential Job Functions
    • Essential Functions I

      • Risk Management
        • Ensure capture, review and classification of known patient safety variances for appropriate response.
          • Ensure entry of variance specifics and/or investigation in an effort to analyze actions and/or discern trends to reduce future occurrences.
          • Provide information on occurrences with unanticipated clinical results to administration and legal counsel.
          • Collaborate with legal and 3rd party insurers to find resolution(s) to each incident, including claims and settlements.
          • Coordinate appropriate disclosure of serious events to patients and /or families according to policy.
          • Arrange and complete a root cause analysis of occurrence based on incident severity.
          • Assist with staff interviews, response to interrogatories and staff deposition attendance.
          • Facilitate acquisition of evidence related to an occurrence as needed.
          • Coordinate reimbursement claims for lost and/or damaged personal items.
          • Partner with supervisors to address patient concerns and ensure follow-up.

      • Clinical Quality Improvement
        • Assist in the development, monitoring, and forecasting of process performance metrics to identify and focus resources on areas of greatest impact.
          • Regularly review data of Quality Improvement databases.
          • Lead cross functional improvement projects to improve safety, quality, cost and service excellence.
          • Facilitate data gathering and analysis for the Quality Improvement department and assist other areas across the system to meet goals.
          • Collaborate with other staff to build a culture of continuous improvement across the health system.
          • Partner with the staff to analyze and model data, reporting to management on a regular basis.
          • Provide regular status updates related to strategic initiatives and improvement projects.
          • Participate in assigned committees.

    • Essential Functions II

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

      • Follows and understands the mission, vision, core values, Employee Standards of Compassionate Care/AIDET and company policies/procedures.

      • Other duties as assigned.

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